Privacy Policy

Last updated: mai 13, 2026

1. Who We Are

Eagle 8k tv is a streaming support and setup website. We help users understand plans, request a free trial, choose a plan, and receive setup guidance for compatible devices.

2. Information We May Collect

When you use our website or contact us, we may collect:

• Your name or nickname, if you provide it.
• Your email address, if you contact us by email or form.
• Your WhatsApp number or WhatsApp profile information, if you contact us through WhatsApp.
• Your device type, internet speed, or setup details when you ask for support.
• Basic technical data such as browser type, device type, pages visited, and approximate location from analytics tools.
• Payment confirmation details if needed to activate or verify an order. We do not ask you to share sensitive payment information publicly.

3. How We Use Your Information

We use information to:

• Respond to your questions and support requests.
• Help you choose the right plan.
• Provide free trial or plan activation support.
• Send setup instructions based on your device.
• Improve our website, content, and customer experience.
• Protect the website from spam, abuse, and security risks.
• Comply with legal obligations when required.

4. WhatsApp Communication

If you contact us on WhatsApp, your communication is handled through WhatsApp. Please do not send sensitive information such as full payment card details, passwords, or private documents through chat.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve performance, remember preferences, measure visits, and understand how users interact with the site.

You can control cookies through your browser settings. Some parts of the website may not work correctly if cookies are disabled.

6. Payments

Payments may be handled by third-party payment providers. We do not store full payment card details on our website. Payment providers may process your data according to their own privacy policies.

7. Sharing Information

We do not sell your personal information. We may share limited information only when necessary with:

• Service providers that help us operate the website.
• Payment processors when you make a payment.
• Analytics or security tools used to improve and protect the website.
• Authorities if required by law.

8. Data Retention

We keep personal information only for as long as needed to provide support, manage orders, comply with legal obligations, prevent abuse, and improve our service.

9. Your Privacy Rights

Depending on your country or region, you may have the right to:

• Request access to your personal information.
• Ask us to correct inaccurate information.
• Request deletion of your personal information.
• Object to certain processing activities.
• Request restriction of processing.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

10. Security

We use reasonable technical and organizational measures to protect information. However, no website or online communication method is 100% secure.

11. Children

Our website is not intended for children. If you believe a child has shared personal information with us, please contact us so we can review and delete it where appropriate.

12. Legal Streaming Use

IPTV is a streaming technology. Users should only access content they are legally allowed to watch and must respect copyright rules, provider terms, and local laws.

13. Contact Us

For privacy questions, contact us at: support@example.com

You can also contact us through WhatsApp: Chat on WhatsApp